Mommy Loves Us

SAVED KOALA

$29.99

EACH ITEM SOLD HELPS REHABILITATE KOALAS!

    The destruction of Australia and biodiversity is hard to fathom

    • 1/3rd of the Koala’s population was lost in the 2019-2020 fires.
    • Over one billion animals have sadly lost their lives
    • 17.9 Million acres of luscious forest and habitat has been destroyed.

    Australia's size compared to the U.S. 

    Give the gift of impact by "adopting" a Koala, knowing that the proceeds of your purchase go towards helping rehabilitate Australia's Koala's affected by the devastation.

     We strives to help the countless injured animals and to bring back their habitat by planting trees where they have been destroyed. It can take 40+ years for trees to reach their full maturity and their natural habitat to fully grow back. Our goal is to plant a lot of trees in little time while helping rehabilitate the surviving animals.

    Donations will be sent to Wires.org.au, One of Australias largest wildlife rescue organizations.

     

     Shipping Info:

    United States - 4-7 Business Days (USPS)

    (Please allow 1-2 business days for our Koality check)

    International - 10-15 Business Days

    (Please allow 1-2 business days for our Koality check)

     

    SHOP WITH CONFIDENCE:

    We believe our products are some of the best in the world. To back this up, we provide all customers with a 30-day RISK-FREE warranty.  

    We understand buying items online can sometimes be a daunting task and want you to feel certain that there is ZERO risk shopping at MommylovesUs.     

    Our customer service support is available 24/7 and are ready to answer any questions or concerns you may have.             

    Returns 
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

    Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

    Additional non-returnable items: 
    - Gift cards 
    - Downloadable software products 
    - Some health and personal care items 

    To complete your return, we require a receipt or proof of purchase. 
    Please do not send your purchase back to the manufacturer. 

    There are certain situations where only partial refunds are granted (if applicable) 
    - Book with obvious signs of use 
    - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
    - Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
    - Any item that is returned more than 30 days after delivery 

    Refunds (if applicable) 
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

    Late or missing refunds (if applicable) 
    If you haven’t received a refund yet, first check your bank account again. 
    Then contact your credit card company, it may take some time before your refund is officially posted. 
    Next contact your bank. There is often some processing time before a refund is posted. 
    If you’ve done all of this and you still have not received your refund yet, please contact us at global.mlus@gmail.com. 

    Sale items (if applicable) 
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

    Exchanges (if applicable) 
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at global.mlus@gmail.com and send your item to: 7840 WINTER WREN ST, WINTER GARDEN, FL 34787. 

    Gifts 
    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

    Shipping 
    To return your product, you should mail your product to:7840 WINTER WREN ST, WINTER GARDEN, FL 34787


    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    What are your shipping and processing times?

    Standard Shipping Times

    USA : 6 - 21 days


    Processing Times

    Orders can sometimes take 2-6 days to process after placing the order before shipping out.  We do not ship on weekends.

    Unexpected Delays

    In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

    STILL NEED ASSISTANCE?
    CONTACT US AT global.mlus@gmail.com

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